What you can expect of us and what we expect of you!
Student charter is one of the key documents created to provide effective solutions for staff and students of KAZGUU University named after M.S. Narikabaev.

The student charter is a guarantee of readiness to guide students to help them realize their goals and achieve success in the future.

The Student Charter is a kind of partnership between the university and students, with an emphasis on shared values, quality and education. We are pleased to share our experience, which can help everyone to be ready for a future life and a successful career.

We do everything for student life promotion
Our values:
• Students are the centre of everything we have and we do
• We are preparing the intellectual, governing elite of Kazakhstan’s science, public service and business
• We appreciate analytical thinking, inventiveness, practical problem solving, as well as big and new ideas that stimulate the young community in serving society
• We seek to ensure the highest quality of education, which is focused on developing an intention to help society
• Based on many years of experience, we guarantee that our position meets the current and future requirements of the professions of our partners
• We are dedicated to our students, staff, partners and stakeholders. We work tirelessly to match and exceed students’ expectations and needs.
• The pride of the university is a special unique project for the first-year students – CSI (Creativity. Service Intelligence). The project encourages students to increase their potential.
• We actively involve our students in participating in social life, in forming their own experience through influencing all kinds of processes and their results.
• We are always open for new beginnings, which are offered by our students, striving to realize their ideas to improve the life of the entire student life.
• We provide equal opportunities and respect for all students regardless of age, race, religion, disability, ethnic origin, gender, marital status or nationality.
• Our activities are free from any form of unjustified discrimination. Complaints of discrimination or harassment are taken seriously and addressed promptly and fairly.
• We expect, appreciate and encourage creativity, diligence and hardworking.

Personal and Academic Development (from the administration)
• Give full information. Provide all course data, including clear guidance on the level of need required during the training process.
• Provide high-quality academic education, supervision and support by staff who are appropriately qualified and trained.
• Always be in touch. Using a special international platform for educational process management Canvas, teachers and administration can: publish a schedule and curriculum, report all announcements, give homework, organize meetings, share e-books and other media files, evaluate works and leave comments on them, control attendance and much more another.
• Even closer to students. Using Microsoft Outlook as corporate mail, we take communication with students to a new level. All the most important with regard to academic issues in the availability of your phone: official news, announcements, invitations and changes.
• All ingenious is simple! Using the Platonus information system, which has a centralized database. Students can register for courses, get acquainted with the curriculum, book needed classrooms for student events, use the services of a Student Service Centre, receive the necessary information, leave all kinds of applications, including for checking into the Student House.
• “The book is a mute teacher” (Plato). KAZGUU University is famous for its library. The level of books and the professionalism of employees helps provide students with a quality library and information service.
• 16 student organizations! Thanks to committees of academic quality, the president’s team, active students and student organizations to promote a wide range of educational and social events.
• Social networks as a means of information awareness. Distribution of all news related to student life in two popular social networks: Instagram @kazguu.live, @hse_kazguu, @law_school_kazguu, @kazguu_sla и Telegram bot @kazguu_dsa_bot, @kazguu_hse, @kazguu_kls

We believe that to succeed we must work together (for students)
• Read the information we provide. Make an informed decision when registering for your chosen course.
• Mandatory reporting of disability or other special circumstances – for our consideration and preparation of all necessary conditions.
• Regular awareness of your personal schedule: submitting online applications, schedule and attending classes, registering for selected courses.
• Knowledge of the Student Charter, your possibilities and your rights. Contact with university staff for a detailed understanding of all processes.
• Be able and use all technical platforms daily: Microsoft Outlook corporate mail, Platonus information system, and international platform for educational process management Canvas.
• Always be attentive and respectful to other students and staff, especially during exams and when using automated processes.
• Always carry your student card with you when you are at the university, and also comply with the standards of conduct at universities.